When questioning about a client's business operations becomes hostile, the media relations specialist for Herrmann Advertising Design/Communications in Annapolis takes a deep breath and tries to remember that journalists are only doing their jobs.
"It rarely happens," Ms. Hollenczer said. "We try to take a relationship building approach with key contacts for each of our clients so that we're not in a hostile situation, even if the topic is hot."
In an era where it seems one big company after another is getting mired in...
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