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6 steps to becoming an effective public speaker (and gaining a competitive edge)

Published 06/14/07

Although she considers herself a "people person," Sally Kiernan used to freeze up in front of a crowd.

Alison Harbaugh Sally Kiernan practices her speaking skills in front of the bathroom mirror.
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"I felt I had to go to the bar, grab a glass of wine and duck behind the potted plant," said Ms. Kiernan, an administrative assistant for a neurosurgeon at the University of Maryland.

But eight months after joining the Annapolis Toastmasters Club, Ms. Kiernan gave her grandmother's eulogy, a speech that brought her stoic mother to tears.

Today, the Glen Burnie resident is so effective in front of an audience she has earned the Distinguished Toastmaster award. Professionally, her new skills have helped her earn more trust with...

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