"They said there was a routine review," said Burdette, who maintained that she and her husband,...
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Business
Published
10/20/09
NEW YORK (AP) — Shannon Burdette tried to pay with her Shell Mastercard after filling up her gas tank this weekend but found the card rejected. Find Us On Facebook
Confused, she called the customer service line on the back of the card, issued by Citibank, and was told the account was closed because of something that appeared on her credit report. But when the Sykesville, Md., resident got a copy of her credit report online, the only negative thing she saw was "closed at credit grantor's request" on the Shell MasterCard account.
"They said there was a routine review," said Burdette, who maintained that she and her husband,...
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