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Business
Local funeral homes becoming advanced to enhance servicePublished 11/24/09
When a Web designer from FuneralNet.com approached Jim Govoni about broadcasting his funeral homes' services over the Internet, he was skeptical at first.
Shannon Lee Zirkle — The Capital
James Govoni, general manager at Hardesty Funeral Home in Annapolis, demonstrates the set up of a Web cast. His business is one of many funeral homes embracing technology to enhance customer service."I felt that I would never think about needing that so I didn't see how it could fit anybody else's needs," said Govoni, general manager of Hardesty Funeral Home, which has locations in Annapolis, Galesville and Gambrills. But Govoni said he later realized there was a market for Web casting funeral services in Anne Arundel County, a technology savvy community filled with military service members whose...
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