From a control room on Bestgate Road just outside Annapolis, he gathered up a team of analysts and began monitoring the TVs and computers for the latest news.
By 10:55 p.m., iJET Intelligent Risk Systems dispatched its first critical alert to 9,216 travelers throughout Europe. Over the next seven days, around the clock, the team would blast 21 more critical alerts to its clients.
Plumes of ash were spewing from the Eyjafjallajokull volcano, condensing in the atmosphere and forming clouds that would...
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