Rather than blithely follow the urging of the chain e-mail he'd received, Hugh decided to check with the Washington, D.C., facility that receives battlefield wounded from Iraq and Afghanistan. That's when he learned that the practice of distributing mail not addressed to a specific soldier ended there three years ago.
Administrative costs and security concerns led to the decision after as many as 500,000 cards poured in.
The Red Cross has taken over the job of...
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