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Lifestyle
Capital Gazette Communications
Published
03/11/07
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How do you change someone who doesn't think it's necessary?
How do you facilitate improvements in an individual who blames all of the problems they encounter on other people? You shift their attention from finding faults to spotting strengths.
Sam has been a manager for almost 15 years, and has been with his company for over a quarter of a century. But a year ago he was on the verge of losing his job because he had so many of his highly skilled employees complaining or quitting. Because of his long service to the company, he was given an executive coach, who was hired to teach him how to improve his leadership skills. Both Sam...
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