Women update service etiquette guide

There's nothing like writing a reference book on good manners to test your civility, thank you very much.

But experts that they are, Cherlynn Conetsco and Anna Hart met all their deadlines and managed to remain friends while writing a 530-page etiquette guide in just 18 months.

"Service Etiquette, 5th Edition," which was released recently by Naval Institute Press in Annapolis, features advice on every conceivable situation.

"I think it's helpful and I found it entertaining as well," said Judy Heise, a publicist for the publisher. "I have one on my shelf. You can't go wrong with an...